Platforms & Transformation

Microsoft Dynamics 365 specialists: CRM, ERP and commerce

Access expertise across Microsoft Dynamics 365: CRM and Customer Engagement, ERP, Business Central and commerce. Theseus draws on specialist relationships to connect your requirements with relevant platform experience.

Theseus World 2 min read

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In this article

CRM & Customer Engagement

Dynamics 365 Sales and Customer Service requirements combine customer processes, data, integrations and adoption. Consultants can provide functional advice, solution architecture and specialist implementation expertise around an agreed brief.

ERP, finance & Business Central

Dynamics 365 Finance, Supply Chain Management and Business Central support different operational requirements. Identify the applications in scope and the finance, supply chain or business processes that need specialist attention.

Commerce & point of sale

Dynamics 365 Commerce and point-of-sale requirements connect retail channels with customer and operational systems. Relevant expertise includes integration, retail processes, data flows and specialist advice on the proposed solution.

Connected Microsoft expertise

Integration, data migration, reporting and Power Platform requirements often cross application boundaries. Match specialist expertise to the agreed services and dependencies rather than expecting one consultant to cover every part of the ecosystem.

A network built around specialist expertise

Theseus brings established specialist relationships to your Microsoft requirements. Discuss the platform, the intended outcomes and the experience you need so we can connect you with relevant consultants.

Choosing the right expertise

CRM and Customer Engagement describe a connected area of customer-facing work. ERP and commerce bring different application and operational requirements. Start with the services you need, then identify the relevant specialist experience.

Read the focused Business Central guide

For each engagement, clarify the scope, duration, working arrangements, agreed services and client dependencies. Plan access and handover so the knowledge gained stays with your team. Theseus focuses on UK resourcing and considers European and international requirements individually.

Part of a connected Dynamics 365 environment

Define the applications and connections your business needs across CRM, Customer Engagement, ERP and point of sale. The right expertise depends on the services and integrations involved.

Explore the Microsoft Dynamics 365 overview

Put the requirement into practice

Build the capability you need.

Discuss your priorities, the experience you need and the team around the role with Theseus.

Discuss your requirement

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